The Lancer Group places Jeff Romano as SVP of Global Services and Customer Support at 8×8, leading global provider of enterprise cloud communications solutions
SAN JOSE, CA – 8×8, leading provider of global Enterprise Communications as a Service hires Jeff Romano as Senior Vice President of Global Services and Customer Support.
In his new role, Jeff reports to the CEO and his mandate is to transform and revolutionize8x8’s customer experience from deployment of services to ongoing service delivery. He leads the company’s Global Deployment Services, Professional Services, Program Management, and Global Customer Support and Success organizations.
Jeff brings to 8×8 over 25 years of experience building and managing successful global services and support teams for high-growth software companies in both SaaS and on- premise environments. Most recently, he served as Vice President of Global Services, Education & Support at Model N, leading provider of Revenue Management cloud solutions.
Prior to 8×8, Jeff’s career includes executive leadership roles at companies such as Birst, Saba, Navis, Portal Software, MontaVista and PeopleSoft.
About The Lancer Group
The Lancer Group is a leading retained executive search firm that is trusted by private equity firms, their portfolio companies and public corporations to deliver high-impact leaders. The firm specializes in board-driven search mandates including CEOs, CFOs, C-suite executives and board directors as well as private equity investment professionals and operating partners. The Lancer Group has provided strategic counsel to clients across a range of industries and has particular expertise in technology, industrial, energy, healthcare and consumer markets.
With relationships at over 50 of the top 100 private equity firms, The Lancer Group provides a range of pre-deal private equity advisory services beyond traditional executive search. These services include deal origination, diligence support and introductions to “backable” executives.
Founded in 1998, The Lancer Group is privately held and operates from offices across North America and Australia (www.thelancergroup.com).
8×8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable enterprise cloud communications solutions to more than 40,000 businesses operating in over 100 countries across six continents. 8×8’s out-of-the-box cloud solutions replace traditional on-premises PBX hardware and software-based systems with a flexible and scalable Software as a Service (SaaS) alternative, encompassing cloud business phone service, contact center solutions, and conferencing.
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