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The Lancer Group places Jim Soss as Chief Executive Officer of Fishbowl, a Symphony Technology Group company and leading provider of restaurant marketing & analytics

calendarJune 26, 2017
The Lancer Group places Jim Soss as Chief Executive Officer of Fishbowl, a Symphony Technology Group company and leading provider of restaurant marketing & analytics

ALEXANDRIA, VA – The Lancer Group places Jim Soss as Chief Executive Officer of Fishbowl, the leading customer engagement platform for the restaurant industry that empowers restaurants to become best-in-class marketers by providing deep insights to execute data- driven decisions that drives brand preference and amplifies guest sales and visits.

Jim brings to Fishbowl over 20 years of extensive experience in digital marketing, analytics and advertising across the data and cloud-based solutions space. In this new role, he will be responsible for leading the strategic direction of the company and driving the growth into new verticals and markets.

Most recently, Jim served as Executive Vice President & General Manager of YuMe (NYSE: YUME; LTM Rev: $157M), a provider of digital video brand advertising, where he led the North American business and successfully drove sales, customer success, client analytics, business development, partnerships, and delivery operations.

Previously, Jim served as Senior Vice President & General Manager of Responsys, the marketing SaaS and services company that was acquired by Oracle in 2014 for $1.5B – post acquisition, Jim was promoted to Group Vice President within Oracle Marketing Cloud and was responsible for the oversight of the entire business including Responsys, Eloqua and BlueKai.

He holds a Master in Business Administration from The University of Chicago Booth School of Business and a Bachelor of Science in Engineering and Management Systems from Princeton University.

About The Lancer Group
The Lancer Group is a leading retained executive search firm that is trusted by private equity firms, their portfolio companies and public corporations to deliver high-impact leaders. The firm specializes in board-driven search mandates including CEOs, CFOs, C-suite executives and board directors as well as private equity investment professionals and operating partners. The Lancer Group has provided strategic counsel to clients across a range of industries and has particular expertise in technology, industrial, energy, healthcare and consumer markets.

With relationships at over 50 of the top 100 private equity firms, The Lancer Group provides a range of pre-deal private equity advisory services beyond traditional executive search. These services include deal origination, diligence support and introductions to “backable” executives.

Founded in 1998, The Lancer Group is privately held and operates from offices across North America and Australia (

About Fishbowl
Fishbowl Inc. empowers restaurants to become best-in-class marketers. Through its Customer Engagement Platform, Fishbowl provides deep insights to execute data-driven decisions and personalized marketing that drive brand preference and amplify guest salesand visits. Fishbowl’s highly scalable, SaaS platform ingests data from myriad sources to uncover insights that can be leveraged across integrated digital marketing channels. Relied on by more than 70,000 restaurant locations to effectively engage guests, Fishbowl is headquartered in Alexandria, VA, with offices in Silicon Valley, Dallas, U.K., and India.

About Symphony Technology Group
Symphony Technology Group (STG) is a private equity firm with the strategic vision and capital to transform high-potential companies into definitive market leaders. Founded in 2002, STG has established a global community. Its portfolio reports $2.5 billion in revenue and, collectively, has more than 15,000 employees. With offices in Palo Alto, London and Bangalore, and investment companies dotted around the globe, STG has a vast international customer and channel network that its companies can leverage to access global customer networks and intelligence.

Firm Contacts
Scott Dunklee
(858) 551-1001 Ext. 2860

Michael Misiaszek
(858) 551-1001 Ext. 2868

Liliana Corona
(858) 551-1001 Ext. 2874

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